Enjoy peace of mind every month

CARE AND MAINTENANCE FOR YOUR WEBSITE

Reach more clients and make more sales while keeping your sanity.

care and maintenance

Less stress every month to keep your site performing at its best and your customers happy to use it.

If your website isn't working you ARE losing new customers and sales every day. We care and maintain websites and go the extra mile by providing extra help and support.

Here’s the benefits:

Peace of mind

Free of conflicts, always backed up and up to date

Stay Secure

Performance and security monitoring means you're always looked out for.

Expert Team

We design, develop, implement and market to give you the best support

Dedicated Support

Submit your request and we’re on it with quick support

Unlimited Emergency Help

Have an expert on call should something go wrong.

No Contracts

We don’t lock you in with our care plans but our clients usually stay for a long time.

Success made simple. We have a plan and you reap the rewards with a healthy website that works.

We know that you want to enjoy a website that simply works. The problem is you're losing sales because your site is lagging, confusing, or a little out of date, which frustrates you as you spend way too much time trying to keep your site up to date and keeping things working. You need...

WPSS partners with you to keep your site healthy, successful, and attracting ideal clients.

Pick A Plan That Works For You

What's IncludedBasicsEssentialsOptimizeAccelerate
$80/month$125/month$250/month$500/month
Web Hosting✓ Premium Hosting✓ Premium Hosting✓ Premium Hosting✓ Premium Hosting
Software Updates✓ Regular updates✓ Regular updates✓ Regular updates✓ Regular updates
Daily Cloud Backup✓ daily backup✓ daily backup✓ 12-hour backup✓ hourly backup
24/7 Uptime Monitoring✓ included✓ included✓ included✓ included
Performance Checks✓ included✓ included✓ included✓ included
Security Scanning✓ included✓ included✓ included✓ included
Video Training Library✓ included✓ included✓ included
Software License✓ included✓ included✓ included✓ included
Speed Optimization✓ included✓ included
Audit Reporting✓ monthly report✓ monthly report
Implementation Time3 small tasks60 min240 min
Strategy Callquarterlymonthly

Not seeing what you need? We can customize a plan for any budget and need. Get started by giving us the information we need to help you get covered.

+ Over $1,000 Premium Plugins
All plans include premium licenses to popular WordPress plugins to enhance the performance and functionality of your website, including BeaverBuilder, ShortPixel, WP Rocket, Astra Pro, Gravity Forms, iThemes Security, CartFlows, and more.

What is implementation time?

Implement time is designated to make changes to your website assets and content that are submitted through our ticketing system to be completed within 1-2 business days.

Support requests do include edits to content on any page, including adding testimonials or reviews, scheduling blog content, adding a product, or making style adjustments.

Support requests do not include advanced or custom features like creating a membership area, adding e-commerce, designing a sales page, graphic design requests, or development tasks like adding functionality.

When in doubt, submit your request and we’ll let you know if it is not covered.

If you have a request that requires more than your dedicated monthly time, we’ll provide a quote for you to approve separately from your plan.

With your approval, we’ll bill for time exceeded at our current support rate of $100/hour.

How do support tcket requests work?

Support requests are simply instructions sent by you (via email or online form) so we can make the changes to your website for you.

To send a request, send an email to our help desk with clear instructions on what you need to be changed or added to your website and we’ll get it done for you within 1-2 business days.

Do you provide help above support?

If you need something that’s not included in your care plan, we’re happy to help.

You can start that process by submitting the details of the project and we’ll get back to you. If needed, we’ll set up a call to chat about your needs.

If you need additional services on a routine basis (for example, scheduling and sending out emails to your list) we can also chat about a custom add-on to your plan that will fit that need.

Can I really cancel at any time?

Yes, you can cancel anytime. You are under no obligation to continue your care plan. We just ask you to give us 14 days notice so we can complete closeout tasks and remove our administrator credentials.

If your web hosting is with us, this will also give you time to move your site to another web host. While we don’t migrate sites we will provide your backup copy upon request.

How do I contact you if I have a question?

We provide you with a client portal where you can submit questions and inquiries and we will reply within normal business hours.

Caring for your biggest marketing asset

With the Care and Maintenance plan, we focus on growth and site success and not just maintaining.

  • Website Security
  • Reliable Daily Backups
  • Software Updates
  • On-demand Changes
  • Strategy Sessions
  • Emergency Help
  • Professional Web Hosting
  • Software License Library

Answer a few questions to help us determine your best option and schedule our free success checkup session.

Don't Take Our Word For It

Creative problem solver.
WPSS is a brilliant Word Press website professional. Truthfully, Lee saved my website. First, she listened to me, and she was able to understand what my needs were. They cleaned up my site and it is now running much faster. Furthermore, they created a set of video lessons for me to learn how to edit my own site successfully.
Gail Rowley

Taking out the mystery and overwhelm.
In working with WPSS, the first thing that stands out is her efficiency. The approach is strategy- and solution-oriented – nuts and bolts – which results not only in an improvement to the website but to the business on a broader scale. And despite the diversity and depth of her expertise, Lee delivered feedback in a very simple, straightforward way.
Myles Gray

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